Continuous improvement of the Public Value Statements

Apr 24, 2018

The new Public Value Statements (PVS) have been posted. While I certainly wouldn't state that these are ‘forever final' they are what we are going to work with for the foreseeable future. This version is markedly improved over the first draft, which were an impressive product given the timeframe provided to develop (a single 2-day meeting with no follow-up editing) and the fact that this was the first time leaders across the division were asked to come together and craft a set of PVS that reflected the breadth of ANR. If you think about it, that first draft was really a remarkable accomplishment! The most recent version of statements are a reflection of considerably more time to contemplate the draft statements, followed by several rounds of editing. The process as a whole resembles an ‘ideation' activity whereby the original brainstorms are improved upon in an iterative process. Had we been committed to the original draft statements, and unwilling to change, we would have missed the opportunity to use these improved upon statements.

When I think about change I am often drawn back to a conversation with a sibling and Bank of America's business model that embraces change. But it's not just Bank of America that seeks change as a key element of continuous improvement. Should you happen to be on a Southwest flight over the next week, take a look at the current issue of the magazine and see how the concept is embodied in the philosophy of Google as well. Heidi Zak's husband, a former Google employee, reflects that "this is how Google works. It's all about change; they're constantly changing the way they work because it creates room to innovate". A colleague sent this to me yesterday. As difficult as change can be, it's heartening to see that it can be effective (as well as a bit scary!).

The value of the PVS extend beyond the intended goal of helping us see how we can focus our efforts by spending time where we can derive the greatest impact. When Nancy Franz joins us in June for the WebANR, she plans to share with us success stories of how PVS have been used in Extension, to help us all better understand the opportunities before us now that we have 7 remarkable ‘elevator pitches' to share with those who don't really know the work and impacts of ANR. Our listeners might include ourselves (those of us who haven't had the chance to really get to know all of the work of ANR because we are so busy with our own work), prospective ANR colleagues, potential partners and allies in our efforts, and supporters who share our values and goals.

I think we are on the edge of something that is more powerful than any one of us could have imagined. So take a look at the PVS and find your own story in them. In the near term, we'll be sharing how the PVS connect to the 24 condition changes. Academics have provided feedback how their work connects to the condition changes and we know that programmatic staff connect to them as well. We're working to close the loop and determine how best to capture staff and academic impacts that move the needle on the condition changes.

Thanks to all for the contributions and feedback!


By Wendy Powers
Author - Associate Vice President, Agriculture and Natural Resources